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Chick-fil-A, Inc. announced an investigation to inform customers of suspected “fraudulent activity” on some of their mobile app accounts and to identify the source.
“Chick-fil-A is aware of suspicious activity on some customers’ Chick-fil-A One accounts,” the company said in a statement Thursday. “While we are investigating what happened and how certain customers were targeted by this fraudulent activity, it is not due to a compromise of Chick-fil-A’s internal systems.”
The beloved chicken sandwich retailer emphasized that its internal systems were not compromised and said it was taking steps to protect affected accounts and tighten security protocols. rice field.
“Chick-fil-A is committed to protecting your data and is working quickly to resolve issues. Contact Chick-fil-A CARES online or call 1-866-232-2040 Please call us to report suspicious account activity,” the statement read.
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On Wednesday, Chick-fil-A revealed a general timeline for the opening of its first four locations in Hawaii and announced the four operators that will run the new restaurants. (iStock/iStock)
A chicken sandwich with waffle fries on November 8, 2017 in Dedham, Massachusetts. (The Boston Globe/Getty Images via David L. Ryan/Getty Images)
Chick-fil-A sent an email to app users warning them of “suspicious activity” and urging customers to change their Chick-fil-A One account passwords. (Fox News/Fox News)
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In a message to app users, Chick-fil-A advised customers to change their account passwords.
“We have already taken precautionary measures to further protect affected member accounts, and we continue to review the situation and strengthen our security protocols where necessary. It is not a result,” an email was sent. to customers in the state of Friday.
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“Chick‑fil‑A is committed to protecting your data and is working quickly to resolve any customer issues impacted. To ensure your personal information is secure, We understand and take seriously the trust our customers place in us and we apologize for any inconvenience caused,” the company said.